📋 Terms of Service

Last updated: January 2025

By using PJG Grading you agree to these terms. You must be 13+ to use our services.

Grading decisions are final. Cards submitted must be genuine collectibles. Counterfeit submission is grounds for account termination.

Marketplace: Sellers are responsible for accurate descriptions. PJG takes a 5% commission on completed sales.

Coverage and liability limits

While your card is in PJG's care — from the moment we sign for your package until the return shipment is delivered — it is covered against loss or damage up to the limit of the service tier you selected: Standard ฿20,000 per card · Premium ฿100,000 per card · Express ฿300,000 per card. Compensation is the card's fair market value, up to that limit. Cards shipped to us remain the sender's responsibility until we sign for them.

Submitting a card worth more than your tier's limit? Contact us before shipping and we will arrange appropriate coverage case by case.

No post-grading upcharges

The price you pay when you submit is final. PJG never charges an additional fee because a card receives a high grade or increases in value — no upcharges, ever.

Shipping, customs and taxes

All shipping costs, import/export duties, taxes and customs fees relating to sending cards to PJG or returning them to you are the customer’s responsibility. If customs charges any duty or tax to PJG for your shipment, we will invoice it back to you and may hold grading or the return shipment until it is reimbursed. Customs declarations must state true values — PJG always declares truthfully on return shipments.

Auction rules

A bid is a binding commitment to buy. If you win an auction, you must complete payment within 48 hours at your winning price. An unpaid win counts as a strike against your account — two strikes within 30 days suspends your bidding privileges for 30 days.

Bidding on your own items, directly or through related accounts (shill bidding), is strictly prohibited and leads to auction cancellation and account suspension. Sellers may continue to sell via Buy Now or accepted offers while an auction runs — a completed direct sale cancels the auction and all bidders are notified. PJG may cancel any auction to protect marketplace integrity.